Shipping policy
General shipping information
Processing times are separate from the shipping times you see at checkout.
All orders (except commissions and pre-orders) are processed within 7 business days (excluding holidays) after receiving your order confirmation email.
Shipping times vary for pre-orders.
Please check the individual product description for specific shipping details.
Please see the table below for shipping options, shipping costs, and delivery times.
Original painting, Commission or Fine Art Prints bigger than A4:
|
Zone |
Shipping time |
Fees |
|
Germany |
1 - 3 business days |
6 €, free shipping for orders over 50 € |
|
EU |
2 - 9 business days |
15 €, free shipping for orders over 100 € |
|
Non-EU Europe |
2 – 9 business days |
19 €, free shipping for orders over 150 € |
|
Rest of the world |
8 - 15 business days |
29 €, free shipping for orders over 200 € |
Tracking Number included
Fine Art Prints Size A4 & Art Prints Size 20 x 20 cm
|
Zone |
Shipping time |
Fees |
|
Germany |
1 - 3 business days |
3 €, free shipping for orders over 50 € |
|
EU |
2 - 9 business days |
7 €, free shipping for orders over 100 € |
|
Non-EU Europe |
2 – 9 business days |
10 €, free shipping for orders over 150 € |
|
Rest of the world |
8 - 15 business days |
10 €, free shipping for orders over 200 € |
Tracking Number included - currently no shipment tracking available for USA.
Calendars, Mini Prints, Postcards, Stickers
|
Zone |
Shipping time |
Fees |
|
Germany |
1 - 3 business days |
2 €, free shipping for orders over 50 € |
|
EU |
2 - 9 business days |
5 €, free shipping for orders over 100 € |
|
Non-EU Europe |
2 – 9 business days |
5 €, free shipping for orders over 150 € |
|
Rest of the world |
8 – 15 business days |
5 €, free shipping for orders over 200 € |
Will be shipped via snail-mail. No shipment-tracking.
Important information about shipping to other countries
Your order may be subject to import duties, taxes and other fees, which are incurred once a shipment reaches your destination country. Izabela Krajnik Art is not responsible for these charges if they are applied and they are your responsibility as the customer.
Wrong address or returned
Izabela Krajnik Art is not responsible if the address is wrong or information is missing, or the package cannot be delivered because you are absent. In this case, the customer must pay for the shipping to get it shipped again.
Got another question?
Please contact me on izabelakrajnikart@gmail.com with any other questions.
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